At Queknow (“we” or “us”), we are committed to protecting the privacy and personal information of our users. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you visit our website, https://www.queknow.com/ (“Website”). This Privacy Policy incorporates provisions for the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and other premium-only provisions. By using our Website, you consent to the terms of this Privacy Policy.
Information We Collect:
1.1. Personal Information:
We may collect personal information that you voluntarily provide to us, such as your name, email address, billing information, and any other information you provide when contacting us through the Website or subscribing to our premium services.
1.2. Log Data:
We may automatically collect certain information when you access our Website, including your IP address, browser type, operating system, referring URLs, and the pages you viewed. We use this information to analyze trends, administer the Website, and gather demographic information about our user base as a whole.
1.3. Cookies and Similar Technologies:
We may use cookies and similar technologies to collect information about your browsing activities on our Website. Cookies are small text files that are stored on your device. They help us enhance your user experience and customize our services to your preferences. You can modify your browser settings to refuse cookies or to alert you when cookies are being used. However, please note that some parts of our Website may not function properly if you disable cookies.
Use of Information:
We may use the information we collect for the following purposes:
- To provide and improve our services, including responding to your inquiries and requests and delivering premium content to subscribed users.
- To personalize your experience on our Website and tailor our content to your preferences.
- To communicate with you about our services, promotions, and updates.
- To analyze and understand how users interact with our Website and enhance our offerings.
- To enforce our Terms of Service and protect our rights and interests.
Disclosure of Information:
We may disclose your personal information in the following circumstances: With your explicit consent.
- To trusted third-party service providers who assist us in operating our Website, processing payments, and providing our services.
- To comply with legal obligations, enforce our policies, or protect our rights, property, or safety, and the rights, property, or safety of others.
- In connection with a merger, acquisition, or sale of all or a portion of our business, in which case your information may be transferred as part of the transaction.
Cookies and Web Beacons:
Similar to many other websites, Queknow utilizes “cookies.” These cookies are employed to store information, such as visitors’ preferences and the pages they accessed or visited on our website. This information helps optimize users’ experience by customizing our web page content based on their browser type and other relevant details.
Google DoubleClick DART Cookie:
As a third-party vendor on our site, Google also employs cookies known as DART cookies to serve ads to our visitors based on their visits to www.website.com and other sites on the internet. However, visitors have the option to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL: https://policies.google.com/technologies/ads
Our Advertising Partners:
Certain advertisers on our site may utilize cookies and web beacons. The Privacy Policies of our advertising partners are listed below, and each partner maintains its own policies regarding user data. To access their Privacy Policies more conveniently, we have provided hyperlinks to each partner’s Privacy Policy: Google: https://policies.google.com/technologies/ads
Advertising Partners’ Privacy Policies:
You may consult the list below to access the Privacy Policy for each of Queknow’s advertising partners.
Third-party ad servers or ad networks utilize technologies such as cookies, JavaScript, or web beacons in their advertisements and links that appear on Queknow. These technologies are sent directly to users’ browsers and automatically collect the users’ IP addresses. They are used to measure the effectiveness of advertising campaigns and/or personalize the advertising content displayed on the websites visited.
Please note that Queknow has no access to or control over the cookies used by these third-party advertisers.
Third-Party Privacy Policies:
Queknow’s Privacy Policy does not apply to other advertisers or websites. Therefore, we recommend consulting the respective Privacy Policies of these third-party ad servers for more detailed information, including their practices and instructions for opting out of certain options.
You can choose to disable cookies through your individual browser settings. For more detailed information about cookie management with specific web browsers, please refer to the respective websites of those browsers.
GDPR Compliance:
If you are located in the European Economic Area (EEA), we will process your personal information based on the lawful grounds outlined in the GDPR. You have certain rights under the GDPR, including the right to access, rectify, and erase your personal information, as well as the right to restrict or object to certain processing activities. To exercise your rights or obtain additional information about our data practices, please contact us using the information provided in Section 8 below.
CCPA and CPRA Compliance:
If you are a California resident, you have certain rights under the CCPA and CPRA, including the right to know what personal information we collect, sell, or disclose about you, the right to request the deletion of your personal information, and the right to opt-out of the sale of your personal information. We do not sell personal information to third parties. To exercise your rights under the CCPA and CPRA or obtain additional information about our data practices, please contact us using the information provided in Section 8 below.
Premium-Only Provisions:
Certain features and services on our Website are available to premium subscribers only. These provisions govern the collection, use, and disclosure of information related to premium subscriptions.
Data Security:
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Contact Us:
If you have any questions or concerns about this Privacy Policy, our data practices, or if you would like to exercise your rights under the GDPR, CCPA, or CPRA, please contact us at info@queknow.com
By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein, including any premium-only provisions.